ProperName

A knowledge-sharing effort to overcome common name-related mistakes in products, services, and interactions.

View the Project on GitHub makeitlegit/ProperName

HomeBest PracticesResourcesCommon FormatWhy It Matters


Aspire to respect others

We’re human. Everyone, at some point, has mispronounced a name, written a name incorrectly, or gotten it entirely wrong. It happens.

We should make the effort to use people’s proper names, and when mistakes happen, help fix them.

There’s a lot of variety in how these names get mapped to the legal and cultural contexts you may live in – and having your name messed up with these can cause many problems for travel, employment, finances, and government services. A legal name is used for paperwork and processes, but even then it is woefully common to encounter legacy systems that limit what can be entered for a name.

We can make our products and services smarter about people’s names, and create common approaches for fallbacks.

Understand why people change

There are many reasons why people choose to go by name that it different than the name used for legal documents.

Simplicity

Many people adopt names that are simpler to use in interactions with people and systems in daily life. This does not mean they necessarily want to change their legal names which may preserve a connection or identity that is important for them.

This can go the other way too: a person may choose to have a legal name that is simpler to use in “official” interactions while using another name that reflects their identity in daily life.

In a way, having a “use” name separate from a “legal” name can help people optimize for whichever method best preserves their identities while simplifying their lives.

Safety

People should have control over how to represent themselves to other people in the product/service, including an alias or initials to limit discovery of their use or legal name. These options help shield them from unwanted attention. A system can still use verification of a legal name for sensitive transactions related to the account without also revealing it to other users.

People can be targeted for harassment through their identity, and the more that is out in the open, the more abuse it can enable online or in real life: whether stalking from a prior relationship, harassment based on particular online activity, or hate aimed at people with markers of particular ethnicity, gender, or associations. Unless products and services take an active role in designing and moderating for the safety of the people who use them, they are enabling these vectors of abuse.

Artist names

Artist Names are used as a public designation for professional work.

They might be simplifications which either keep parts of their legal name like Joseph Fiennes (Joseph Alberic Twisleton-Wykeham-Fiennes) or choose an entirely new one like Lorde (Ella Marija Lani Yelich-O’Connor).

They might be unique specifically to sound different than another performer. David Bowie (David Allen Jones) thought his proper name sounded too similar to Davey Jones of The Monkees and named himself after the Bowie knife. David Tennant (David John McDonald) needed a unique name to be part of the Actors’ Guild and named himself after Neil Tennant of Pet Shop Boys.

They may change over time to best suit their current artist persona, like Puff Daddy (sometimes Puffy) to P. Diddy to Diddy to Love (aka Brother Love) (Sean Love Combs).

They may be to separate their work to specifically avoid family associations, such as Nicolas Cage (Nicholas Kim Coppola) avoiding the limelight of his uncle Francis Ford Coppola. The association they may be avoiding may even be their own body of prior work, such as Richard Bachman (later revealed to be a pen name of Steven King).

Listen to their own words

Read what people say about why choosing the name they use – and being called that name – matters to them:

The #SpeakingMyName campaign aims to raise awareness about importance of name inclusion
Angélica Acevado, QNS, 2020 Jun 12

People of Color Are Sharing the Meaning Behind Their Names After a GOP Senator Mocked Kamala Harris’s Name
Clarissa-Jan Lim, Buzzfeed News, 2020 Oct 17

Lyft said their names are offensive. Candice Poon, Cara Dick, and Mike Finger disagree
Xeni Jardin, Boing Boing, 2019 Dec 19

“My wife can never call my name in public”
Rebecca Seales, BBC News, 2018 Jul 04

“My first name and surname are always a problem for people”
Andree Massaih, BBC News, 2018 Jun 27

“Don’t say my name wrong at graduation”
Sean Coughlan, BBC News, 2018 Jun 27

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